BK Systems, a CTI products company, was born of a dream and single-minded mission to pursue excellence and to provide innovative technology products in the converging domains of Telecommunication & Information Technology. Incorporated in 1995 by a team of enterprising & experienced technocrats, BK Systems has maintained a steady growth to command a veritable position of market respect today.

The force behind the success of BK Systems has been its team of hardworking, highly motivated and dedicated engineers. BK Systems takes full responsibility for mapping, modeling, delivering, supporting and managing of the systems to the complete satisfaction of its customers. Its solution-centric approach, quality, cost leadership and reliable support have earned it the reputation of being a highly-dependable turnkey solution provider. Furthermore, sustained focus in rendering greater value to customers has today translated into rarefied levels of customer satisfaction. BK Systems has over 350 installations in India and abroad in its primary focus segment of Banking and BPO sectors.

With excellence, innovation, speed and reliability as the foundation for performance, the team of highly competent, committed and focused engineers at BK Systems strives to provide the customer delight across all the touch points with the customers.

The next in the suite of products from BK Systems is Zivah - a web-based Quality Monitoring and Multimedia Interaction Logger suite.