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#10, Third Cross Street, Seethammal Extension, Alwarpet, Chennai - 600 018.
Ph: + 91 44 43902700
Fax: + 91 44 24347428
   
 

Zivah Support Center Inaugurated

Zivah Support Center was inaugurated at Chennai (Go to Album) on June 9, 2006 at 'The Eclat',bk SYSTEMS, Chennai by Mr. Ibrahim Ahmad, The Editor, DATAQUEST & Voice & Data. This is an exclusive on line support center for Zivah. Giving the keynote address after the inauguration, Mr. Ibrahim mentioned that IT services in India is growing at a very fast rate and is being recognized worldwide. He highlighted the major challenges being faced by the BPO & contact sector. He also said that Indian IT companies should focus on developing products for the world market.

The Zivah Support Center would provide both Voice, Email and Chat support to customers using Zivah.

Zivah Successfully Launched

Zivah is a web-based Quality Monitoring and Multimedia Interaction logger suite. The product has been designed keeping the current needs of the global enterprise which necessitates close working of partners /customers situated around the globe.

Zivah was successfully launched in Chennai (Go to Album) on May 24, 2006 at Hotel Park Sheration, Chennai. Zivah was launched by Mr. Narasimha Murthy, Senior Vice President, Hinduja TMT Ltd. The keynote addresses were given by the Mr. Ramesh Gudalur, Head, BPO, Cognizant Technology Solutions Ltd and Mr. Bhaskar Subramanian, Executive Vice Chairman, Servion Global Solutions Ltd.

Zivah Live @ Bangalore

The event Zivah Live was successfully held at Trinity Hall,Hotel Taj Residency, Bangalore (Go to Album) on July 19, 2006 to introduce our product "Zivah - A web based Interaction Logger and quality Monitoring Suite" for the contact center sector in Bangalore. We had a product presentation and live demonstration by the Zivah Team.Some thought leaders from the contact center industry came and given the keynote addresses on the importance of quality monitoring as a business enabler.

The key note address was given by Mr.M R Sunderesan - Regional Operations Director , Dell International Services, Mr.Sanjay Agarwal - VP-Technology, Nirvana Business Solutions and Mr.Aman Mustafa -VP Global Services , A C S Commercial Services.

The road shows are being held in major metros. The details are provided below. We welcome you to register for the event at the city of your choice.

Chennai May 24. 2006 Sucessfully launched (Go To Album)
Bangalore July 19, 2006 Sucessfully launched (Go To Album)
New Delhi August 09, 2006 Register now
Mumbai August 10, 2006 Register now

Ongoing training and seminars for customer

With a vision and commitment to providing the best product knowledge to customers of Zivah, we have scheduled an on-going training program conducted in our executive training center. The training center possesses state-of-the-art facilities and best of breed resources. Customers can avail of the facility for training their members who could be agents, supervisors, quality managers, system administrators and even top management.

Course Title Audience Duration Date Register now
Zivah Profit Top Management (CEO,CTO,Director) 4hours June 2,2006 Register now
Zivah Architecture CTO, Head of IT 8hours June 16, 2006– June 17,2006 Register now
Zivah Quality Quality managers & supervisors 16hours June 30, 2006-July 1,2006 Register now
Zivah Admin System Administrators 16hours July 14, 2006 – July 15, 2006 Register now
   
Please note :
   
Confirmation will be sent to you on registration which will be based on the availability of seats.
All the information provided should be correct. Participation is based on prior invitation only.

For next schedule please check on August 1, 2006. Please register for email alert.

 

 
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